Cant add sention to article

  • Resolved plue

    (@plue)


    4 years, 2 months ago

    I have an article, can choose the correct KB (I only have one), but I can not choose section (i have three). The selection of kb in an article shows fie however none of the sections show ut and then I get a warning when saving the page and the kb is then not searchable in the frontend,,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author BasePress

    (@codesavory)

    Hi @plue,

    the list of sections should be loaded when a KB is selected.
    If no sections appear in the dropdown menu after a second or so please have a look at your browser console for any Javascript error and your server logs for PHP errors.
    If you see any please let me know what error you get so we can narrow down the cause.
    Also what error are you seeing when saving the article?
    Can you also share with me what WordPress and BasePress version you are using and if you use the new WordPress editor or the classic one?

    Thanks

    Thread Starter plue

    (@plue)

    I solved it. If you have checked “use single kb” it does not work. I unchecked, now I see all sections.

    Plugin Author BasePress

    (@codesavory)

    Hi @plue,

    that is definitely a bug introduced in the last update.
    I’ll get a fix for this shortly!

    Thanks

    Plugin Author BasePress

    (@codesavory)

    Hi @plue,

    I have just released version 2.11.2 which fixes the sections metabox bug.
    Thanks for reporting the issue!
    If you still have problems after the update let me know.

    Thanks

    Thread Starter plue

    (@plue)

    Great it is working. The kb does not show on mobiles?

    Thread Starter plue

    (@plue)

    Nevermind, my mistake

    • This reply was modified 4 years, 2 months ago by plue.
    Plugin Author BasePress

    (@codesavory)

    Hi @plue,

    that’s perfect!
    I’ll mark this ticket as resolved but if you have any other issue just let us know.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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