Can’t add shortcut Popup Trigger on Footer text box

  • Resolved momo2005

    (@momo2005)


    1 year ago

    Hello guys!


    The following constellation:

    Theme: Impeka
    Page Builder: WPBakery

    I would like to insert a popup trigger in the footer, for example:
    [popup_trigger id=”1226″ tag=”button” classes=”popupButton”]Kontakt[/popup_trigger]

    The popup contains a contact form.
    It is set to open on click and no cookie is written so that it can be opened again and again.

    When I insert this, the button does not react.
    I have the popup tool in the editor toolbar. Here I am only offered the popup cookie as a shortcut.
    Are there any restrictions here as to why the trigger is not offered to me?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sarai Acevedo

    (@sarai1)

    Hi @momo2005,

    Thanks for reaching out.

    It appears the button “Kontakt” is redirecting to the following page: https://homeservice-sylt.de/kontakt/.

    Here’s a helpful guide on how to Trigger a Popup from a Link URL.

    Also, here’s some helpful information about Shortcode: Popup Triggers.

    Let us know if you have any more questions.

    Thread Starter momo2005

    (@momo2005)

    Hey Sarai,

    thanks for your fast reaction!

    I tried out what you wrote.

    Here are screenshots of the individual areas.

    I have included the link with the corresponding ID.


    It is also recognized, because the class “pum-trigger” has been added.

    <a class="popupButton" href="#popmake-1226">Kontaktanfrage</a>

    But when I click on the button, the popup is not triggered.
    I have created a test page where you can see the problem.

    https://homeservice-sylt.de/test/


    Have I configured the trigger incorrectly? I am not sure if I have understood this correctly.

    Thanks for your help.

    https://ibb.co/26qRKK3 (Here you can see the WordPress Backend of the footer-area)
    https://ibb.co/m923TGR (Trigger configuration)

    Plugin Support Kim L

    (@kimmyx)

    Hi @momo2005,

    Thanks for the links. Your button is linked to #popmake-1226 but the only active popup on the page is popup ID 1238. See here: https://share.zight.com/OAu7Z0LX

    If this is the correct popup, please try changing the button link to:

    <a class="popupButton" href="#popmake-1238">Kontaktanfrage</a>

    Let us know how it goes. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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