Can't add tags in wordpress when activating the plugin Viper's Video Quicktags

  • I’ve been using Viper’s Video Quicktags since a long time ago, and never had problems with it. I’ve upgraded to the new version of the plugin a few days ago, and now I can’t add any new tags to the posts in wordpress. When I deactivate the plugin, everything works again. But I’d love to keep using Viper’s Video Quicktags. Any solution on this?

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor viper007bond

    (@viper007bond)

    Deactivate all other plugins and try a hard refresh or clearing your browser cache:

    https://en.support.wordpress.com/browser-issues/

    I haven’t touched anything related to the editor in months.

    Thread Starter dhater

    (@dhater)

    Hi Alex, thanks very much for your response!

    I’ve deactivated all the plugins and cleared the browser (firefox) cache.
    The problem started when I did the upgrade to the Viper’s Quicktags 6.3.0 version.
    I can’t add tags in a post anymore, and when I click in the Youtube, DailyMotion, Vimeo, and the other quicktags of the plugin, nothing happens.
    Before the upgrade everything was working fine. I’m using WordPress 3.0.1 if it matters.
    Do you know what could be happening?

    Thanks a lot again!

    Plugin Contributor viper007bond

    (@viper007bond)

    The one and only thing changed between 6.2.19 and 6.3.0 was the Vimeo shortcode:

    https://plugins.trac.www.ads-software.com/changeset/277658

    The last time I touched anything related to the editor was 2 months ago with the release of 6.2.17. ??

    Thread Starter dhater

    (@dhater)

    I understand, but I haven’t upgraded the plugin in more than 2 months, that’s the question.
    I had 6.2.14 before upgrading to 6.3.0 and maybe that’s why I’m having these problems.
    Do you remember changes related to the editor since 6.2.14 or something to fix this issue? Thank you very much!!!

    Plugin Contributor viper007bond

    (@viper007bond)

    Settings -> Video Quicktags -> Advanced

    Change the line number of the toolbar buttons to 3.

    Thread Starter dhater

    (@dhater)

    Hi Alex, I’ve changed the line number to 3, but it’s the same thing. When I click on the buttons, nothing happens. Is there any other solution?

    Thanks!

    Plugin Contributor viper007bond

    (@viper007bond)

    Check your error console (control + shift + J) and look for JS errors.

    Thread Starter dhater

    (@dhater)

    Hi Alex, some months have passed, but I still have the same issue, I’ve been deactivating the plugin everytime I wanted to add tags, and then activating again, but I think it can be fixed somehow. I’ve checked the error console, but I don’t know how to fix those errors, any suggestions? Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
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