• Resolved liranrak

    (@liranrak)


    Hi, I know woocommerce for the last 10 years and never had this type of problem.

    The product’s variation’s are visible and the add to cart button is visible but when the user select variation and try to add it to cart then nothing happened and there is a error “attribute field is required”.

    please help me with this issue asap

    The page I need help with: [log in to see the link]

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  • Hi @liranrak

    Thanks for reaching out!

    I understand that you’re unable to add variable products to your cart and receive the error message: attribute field is required.

    Checking this link, I am unable to add the product to cart, however, I did not receive the error message attribute field is requiredon my end as you can see below:

    For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled, add the test product to your cart and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Let us know how it goes!

    Hi @liranrak

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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