• I can no longer add variable products to cart. adding “simple” products still works.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!
    I have checked the issue and noticed a JavaScript error that is causing this problem.

    Just to verify, are you using any WPO Minify plugin or variation plugins? If yes, could you please try deactivating the variation plugin and the minify plugin to see if that resolves the issue?

    Also, if you still face the same issue, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report?which you can find via WooCommerce > Status
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

    Thread Starter mhaber22

    (@mhaber22)

    I disabled the WPO optimizer plug in and it worked. I would like to keep this plug in though. Any suggestions on how to fix the issue while keeping the plug in activated?

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thanks for the update! It looks like some settings in the WPO Optimizer plugin might be causing this issue. Since the plugin’s support team has a better understanding of its configuration and potential conflicts, I recommend reaching out to them for assistance. They should be able to guide you on how to adjust the settings while keeping the plugin active.

Viewing 3 replies - 1 through 3 (of 3 total)
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