Can’t advance calendar beyond current month

  • Resolved wavewatcher

    (@wavewatcher)


    2 weeks, 1 day ago

    Hi – we have a couple of issues happening on our site. The main issue is that we can’t advance the calendar (currently being displayed on https://www.anandathousandoaks.org/calendar/ because of issue below) beyond the current month (either with the arrows or the month dropdown). I tried deactivating all of the non-Events Calendar plug-ins. After reactivating everything, I then changed the minify settings per the Events Calendar recommendations for W3 Total Cache on this page. When that didn’t help, I then deactivated the W3 total Cache plug-in. I also changed the permalinks, as that has helped in the past. That didn’t change anything.

    Another (possibly related issue) is that our https://www.anandathousandoaks.org/events/ page no longer works to display the calendar. It gives the message “There has been a critical error on this website.” and has <!DOCTYPE html> in the page tab.

    I am grateful for any suggestions.

    • This topic was modified 2 weeks, 1 day ago by wavewatcher.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @wavewatcher ,

    Thank you for reaching out.

    To help us better understand the situation and learn more about your setup, could you provide the version of the following?

    1. PHP
    2. WordPress
    3. The Events Calendar
    4. Theme and Version
    Thread Starter wavewatcher

    (@wavewatcher)

    Good morning Tristan –

    thank you for your quick response. Here are the answers to your questions:

    1. PHP 8.0.30
    2. WordPress 6.6.2
    3. The Events Calendar 6.8.1
    4. The Events Calendar Pro 7.3.0
    5. Theme Ananda Designs (based on Themeco X 5.1)

    I appreciate your assistance.

    Plugin Support tristan083

    (@tristan083)

    Hi @wavewatcher ,

    Thank you for your message and the information.

    Have you tried enabling WordPress debugging to see if any errors are thrown out in the debug log that can help us out in identifying the issue here?

    Thread Starter wavewatcher

    (@wavewatcher)

    Hi Tristan – I haven’t used a debugger before. I just installed WP Debugger and ran it. Here is what it came up with:

    ? Return To Admin DashboardTotal log entries: 24× Purge File/home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/debug.log

    [12-Nov-2024 15:11:45 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:11:46 UTC] PHP Warning Undefined variable $post_id in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/inc/filters.php on line 215

    [12-Nov-2024 15:11:47 UTC] PHP Fatal error Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php on line 2315

    [12-Nov-2024 15:11:54 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:11:55 UTC] PHP Warning Undefined variable $post_id in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/inc/filters.php on line 215

    [12-Nov-2024 15:11:56 UTC] PHP Fatal error Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php on line 2315

    [12-Nov-2024 15:11:57 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:12:03 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:12:04 UTC] PHP Fatal error Allowed memory size of 536870912 bytes exhausted (tried to allocate 12288 bytes) in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php on line 2315

    [12-Nov-2024 15:12:06 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:12:06 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:12:07 UTC] PHP Warning Undefined variable $post_id in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/inc/filters.php on line 215

    [12-Nov-2024 15:12:08 UTC] PHP Fatal error Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php on line 2315

    [12-Nov-2024 15:12:08 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:12:09 UTC] PHP Warning Undefined variable $post_id in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/inc/filters.php on line 215

    [12-Nov-2024 15:12:10 UTC] PHP Fatal error Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php on line 2315

    [12-Nov-2024 15:12:10 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:12:11 UTC] PHP Warning Undefined variable $post_id in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/inc/filters.php on line 215

    [12-Nov-2024 15:12:12 UTC] PHP Fatal error Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php on line 2315

    [12-Nov-2024 15:12:14 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:12:15 UTC] PHP Fatal error Allowed memory size of 536870912 bytes exhausted (tried to allocate 12288 bytes) in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php on line 2315

    [12-Nov-2024 15:12:18 UTC] PHP Warning Undefined variable $navigation_heading_font_family in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/customizer/customizer-inline-styles.php on line 312

    [12-Nov-2024 15:12:19 UTC] PHP Warning Undefined variable $post_id in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-content/themes/ananda-designs/inc/filters.php on line 215

    [12-Nov-2024 15:12:20 UTC] PHP Fatal error Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) in /home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php on line 2315
    Thread Starter wavewatcher

    (@wavewatcher)

    Line 2315 of class-wpdb.php says:

    while ( $row = mysqli_fetch_object( $this->result ) ) {

    Line 215 of filers.php says:

    if ( get_field( ‘ananda_x_hide_sidebar’, $post_id ) ) {

    Does this help point to the issue?

    Plugin Support Darian

    (@d0153)

    Hi @wavewatcher

    Thanks for your response.

    I successfully replicated the error message you encountered when attempting to access your calendar. This issue may be related to insufficient memory resources. Have you had a chance to contact your hosting provider to discuss the possibility of increasing the memory allocation? Doing so could potentially resolve the problem you’re experiencing.

    <br/>
    <b>Fatal error</b>
    :  Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in <b>/home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wpdb.php</b>
    on line <b>2315</b>
    <br/>
    <br/>
    <b>Fatal error</b>
    :  Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in <b>/home/354730.cloudwaysapps.com/rxzqbjsmeh/public_html/wp-includes/class-wp-fatal-error-handler.php</b>
    on line <b>76</b>
    <br/>

    If it doesn’t help, please try using a default theme like Twenty-twenty one theme, and see if that makes a difference. I recommend doing this on a staging version of your website to avoid unnecessary downtime to your live site.

    Let me know how it goes.

    Thread Starter wavewatcher

    (@wavewatcher)

    I just increased the PHP memory from 512 to 768 and that seems to have resolved the issue around advancing the calendar.

    Do you have any idea what may have caused this? I noticed we have events going back to 2018 (373 events total). Could this be part of them problem?

    I want to try to keep from getting into this situation again. Any thoughts would be appreciated.

    Plugin Support Darian

    (@d0153)

    Hi @wavewatcher

    That could be one of the reasons, or it might be due to a function in a plugin or theme consuming a significant amount of memory, which could be causing the issue.

    In the meantime, I recommend checking out our knowledge base article for suggestions on resolving this:
    Allowed Memory Size Exhausted – How to Fix

    Let me know if you need further assistance.

    Thread Starter wavewatcher

    (@wavewatcher)

    Thanks Darian! I appreciate everyone’s help and information. I am marking this resolved.

Viewing 9 replies - 1 through 9 (of 9 total)
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