Can’t approve connection to woocommerce.com

  • Resolved SRD75

    (@srd75)


    3 years, 5 months ago

    I’ve just installed the plugin, and clicked to complete setup.

    I see:

    WooCommerce Payments
    Approve your connection. Your account will enable you to start using the features and benefits offered by WooCommerce Payments

    I click approve, and I receive an error

    Error authorizing. Page is refreshing for another attempt.

    and I am redirected to a page /wp-admin/admin.php?page=jetpack&connect_url_redirect=true&jetpack_connect_login_redirect=true&jetpack_connect_url=https%3A%2F%2Fwww.webby.net.au%2Fwp-admin%2Fadmin.php%3Fpage%3Djetpack%26connect_url_redirect… that says

    Sorry, you are not allowed to access this page.

    The site is multisite, and I am in the primary site logged in as super admin.

    Help appreciated.

    • This topic was modified 3 years, 5 months ago by SRD75.
    • This topic was modified 3 years, 5 months ago by SRD75.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter SRD75

    (@srd75)

    I saw that Jetpack was not installed. I installed and Network Activated it, now I keep receiving

    Error authorizing. Page is refreshing for another attempt.

    @ https://wordpress.com/jetpack/connect/…

    Thread Starter SRD75

    (@srd75)

    I went into Jetpack settings in the main site and saw it was not connected.

    I clicked connect, and receive a message “You need to log in to WordPress.com to enable Jetpack”.

    I am logged into WordPress.com already with the correct account.

    Thread Starter SRD75

    (@srd75)

    I had to log out of WordPress.com and connect Jetpack again.

    All good now.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @srd75,

    I had to log out of WordPress.com and connect Jetpack again.

    That’s fantastic to hear you’ve managed to get this resolved now. I’m going to mark this as resolved – if you have any further questions, you can reopen it again if you need be.

Viewing 4 replies - 1 through 4 (of 4 total)
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