Cant Authenticate Site Kit

Viewing 6 replies - 16 through 21 (of 21 total)
  • Renee Johnson

    (@reneesoffice)

    @speedrider we released the fix in version 1.5.0. Could you do the following:

    1) Update the plugin to the latest version 1.5.0
    2) Reset Site Kit
    3) Proceed with the setup process

    Let us know if you are successfully connected.

    If you continue to experience an issue, please provide your Site Health info anew (we’ve added a new section for Site Kit specifically that will help us troubleshoot further).

    Renee Johnson

    (@reneesoffice)

    @speedrider have you had a chance to update to the latest version?

    Thread Starter speedrider

    (@speedrider)

    @reneesoffice Yes, I have updated the plugin and start it all over again but still the same.

    Please wait, I think I’ll try to check the other part of my WordPress structure with my hosting provider.

    Plugin Support James Osborne

    (@jamesosborne)

    @speedrider Many thanks for your patience on this issue. We’ve just released version 1.6.0 of the plugin. Can you install this latest version and attempt setup once more? If that fails please share your Site Health information and we can assist further.

    @speedrider have you had the opportunity to update to the most recent version? If so, please let us know if you are able to connect.

    Plugin Support James Osborne

    (@jamesosborne)

    @speedrider As we didn’t receive a response I will mark this as resolved. Feel free to open a new support topic if you continue to encounter issues.

Viewing 6 replies - 16 through 21 (of 21 total)
  • The topic ‘Cant Authenticate Site Kit’ is closed to new replies.