Plugin no longer works – rather get something reliable

  • Does NOT run automatic backups and does NOT backup to Google Drive. I paid for the premium version and it’s all setup correctly. Stopped working a few months ago and support IGNORES every email and does NOT respond to any requests for support. Don’t waste your time on this. You won’t get any help.

    • This topic was modified 5 years, 2 months ago by jennyjoom.
    • This topic was modified 5 years, 2 months ago by jennyjoom.
    • This topic was modified 4 months, 4 weeks ago by jennyjoom.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brad Markle

    (@bwmarkle)

    Hi @jennyjoom,

    I’m really excited to hear you purchased the BoldGrid Backup plugin! But, hearing it’s not working for you is much worse, I’m very sorry.

    We may have had a communications breakdown within the team, because I’m one of the developers and I haven’t heard about this issue yet.

    I’m going to look into this for you and get is resolved. I’ll touch base soon.

    Thanks,
    – Brad

    Thread Starter jennyjoom

    (@jennyjoom)

    Thank you. I appreciate that.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Good response, but to prevent this thread from being used as leverage support I will be closing this review. You can update your review at any time.

Viewing 3 replies - 1 through 3 (of 3 total)
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