Can’t backup

  • Resolved jennylye

    (@jennylye)


    2 years, 3 months ago

    Having problem trying to back up. Keep getting the following message
    SOMETHING WENT WRONG
    Oops… Seems there was an issue during the backup process.
    Please try again. If the issue persists, please contact our support team.

    Keep showing backup Failed. Can you help please.

    The page I need help with: [log in to see the link]

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  • Thread Starter jennylye

    (@jennylye)

    I’ve done the new version backup update. It seem to have done the job.

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @jennylye ,

    Thanks for getting in touch.

    We are glad to know, that the updated version of the plugin helped you with the resolution.

    If anything else comes up, please, get back to us.

    Best,
    BackupGuard Team

Viewing 2 replies - 1 through 2 (of 2 total)
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