Can’t change Administration Email Address

  • Resolved David Ruekberg

    (@druekberg)


    10 months, 1 week ago

    I have a contact form set up, but messages are going to an old email address. I went to Settings/General and verified that my new email address is there. I thought maybe when I had changed that address a while ago I had neglected to confirm it, so I changed it to the old one, verified it from there, then changed it back to the new one. Then I filled out the contact form from a different account (I have several Google accounts in Chrome) which has never been used to edit my site. Messages still go to the old email. I have searched everywhere for a setting that might be pointing Feedback (Contact form) messages to my old email, but can’t find anything. Help is very much appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Hi David,

    This error isn’t coming from Startup Blog, but I can help point you in the right direction.

    It sounds like the contact form isn’t configured to use the admin email address set in the Settings menu. It looks like the form is created by the Jetpack plugin, so I would check within the settings in Jetpack to see if the old email address is still there.

    Thread Starter David Ruekberg

    (@druekberg)

    Brilliant. Thank you so much. Another reason to love this theme. The support is so friendly and helpful.

Viewing 2 replies - 1 through 2 (of 2 total)
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