Cant change default payment method

  • Resolved rptr

    (@rptr)


    1 year ago

    Hello, I like to change default payment method in checkout. Default payment method in checkout is always “Pay by bank transfer” even when I move payment method to another position in “WooCommerce / Setting / Payments”. I am using also COD and card payments. When I move bank transfer to second or third position, then position is changed in checkout, but it is still as predefined payment. What can I do if I want to set card payment as predefined method?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there @rptr,

    I understand you would like to change the default payment method on checkout to your desired payment method but arranging them in the preferred order does not work as expected.

    Before further troubleshooting, please try the following steps to see if this helps solve the problem:

    1. Arrange the methods as you would like them to be shown.
    2. Turn off all payment methods except the one you want to be selected by default, and save changes.
    3. Turn on the second method and save changes.
    4. Repeat for all the remaining methods, enabling them one by one and saving in between.

    Let us know if this helps.

    Thread Starter rptr

    (@rptr)

    Hi @ckadenge, thank you for your reply. I am tried it but it didnt solve my problem. Do you have any other idea?

    Hey, @rptr!

    Thanks for trying.

    I checked your site and was able to see the issue you mentioned. But I was not able to replicate this on my website. There the default payment is always the one at the top.

    Can you please run a conflict test to see if something external is interfering with this?

    To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    — Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

    — Also, you can consider using a plugin like Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it is helpful to disable plugins without affecting your current site visitors.

    — It is important to consider as well a staging functionality in case you would not like to touch your production site (you can ask your host if they offer this service), or you can use WP Staging for quickly spinning up a new test site.

    You can find more about this in this guide.

    Please let us know about your findings.

    Looking forward to your reply.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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