Can’t change reply to and use codes

Hi @thebarton,
Thanks for your message.

Can you clarify which notification this is for and which shortcode you’d like to use? It’s most likely that you’ll need to use add-ons to achieve this but I want to check the above first.

The first name, last name, and email shortcodes. Under the new registration email to admin; there’s an option (checkbox) to change the reply to email. I tried putting in the shortcodes, that work fine in the email body, but the shortcodes didn’t swap out to use the email, first name, last name.

Hi @thebarton,
Can you post the shortcodes you were using? I think only the global site shortcodes may work in these sections for that notification.

[user_firstname]
[user_lastname]
[user_email]

Hi @thebarton,
You’ll most likely need to use the shortcodes from this page: https://betternotificationsforwp.com/documentation/notifications/shortcodes/?notification=admin-user

Specifically the Recipient User Shortcodes e.g. [email_user_firstname]

Does this help?

It doesn’t help for my situation, since I need the shortcodes for the person triggering the email to be available for the admin reply to.

I guess this would be a feature request then.

Hi @thebarton,
Ok, but do the shortcodes I suggested work in this position for you? This may indicate whether it’s possible to add the other shortcodes to this section in the future.

Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.