Can’t change the administration email

  • Resolved Kevin Amorim

    (@kevinamorim)


    4 years, 5 months ago

    Hello! I’ve been struggling with a problem for a few hours now.
    I can’t seem to change the administration email address, in WP options.

    – I have already changed the admin user email, and it worked.
    – I change the administration email address in the WP options, I received the confirmation link, clicked there, but then, on the input box, I still see the old email address.
    – I already changed it in the database directly. On wp_options table, option_value of the ‘admin_email’ field.
    – If I check the database, on the above mentioned table, the email is correct, so the data was saved.
    – If I use the trick of /options.php instead of /options-general.php the email is correct there as well.
    – Already CTRL+F5 the page. Already tried in an anonymous tab. Clerared my cache in WP Rocket.

    I don’t know what else to try.

    PS: I don’t know if it is relevant, but I’m using WooCommerce plugin!

    Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    but then, on the input box, I still see the old email address.

    Have you tried clearing all cache (browser, plugins, server…)?

    Thread Starter Kevin Amorim

    (@kevinamorim)

    @t-p Thanks! That helped. I did install WordPress with EasyEngine, which has a cache. Cleared the EE cache, and now everything is fine.

    Moderator t-p

    (@t-p)

    Glad its sorted ??

Viewing 3 replies - 1 through 3 (of 3 total)
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