Can't change upload size NextGen gallery

  • No matter what I do I can’t seem to change the upload size… I made the php.ini file with this info:

    upload_max_filesize = 100M
post_max_size = 100M
max_execution_time = 300
memory = 64MB

    I tried uploading it in root folder, /wordpress folder, /wp-admin, /wp-content, and even in the plugin folder… the limit is still 2M. I also tried turning the plugin on and off.

    Help?

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @phoenix39 – This may be better answered by your web hosting service … it appears they have some sort of hard limit in place that you cannot over-ride via a custom php.ini file.

    Thanks!

    – Cais.

    Thread Starter Phoenix39

    (@phoenix39)

    I don’t have a hosting company to contact, it’s for work and we have our own server which I have FTP access to, with the root folder, .htaccess and everything. Are you sure there’s nothing I can do?

    Thanks.

    Thread Starter Phoenix39

    (@phoenix39)

    Update: I tried changing the image size to work around it (2mb might be unnecessarily large anyway), but now there’s a different error message:

    Could not write to file. Please check filesystem permissions. Filename: /wordpress/wp-content/gallery/singlet
    0 images were uploaded

    wp-content has 755, isn’t that how it’s supposed to be? It seems like it can’t even create the gallery folders… I tried creating them manually using FTP, but still no luck. I even tried uploading the actual images by FTP, they show up in the control panel but with broken thumbnails (they don’t work on my website either).

    Plugin Contributor photocrati

    (@photocrati)

    @phoenix39 – This definitely appears to be server environment related. If you are not able to create the galleries manually via FTP then NextGEN Gallery will not be able to do it either which would be the likely reason you are seeing the message about not being able to write.

    – Cais.

    Thread Starter Phoenix39

    (@phoenix39)

    Sorry for being unclear, I can create the folders and set permissions via FTP. I created the gallery folders there, and even uploaded photos in the correct path. They show up in my control panel, but appear broken. The wordpress plugin, on the other hand, is unable to create folders (even though cmod is 755 and the wordpress installation went fine).

    I have full FTP access to the server, is there anything I can do? I was able to upload large photos on a previous install of WordPress, I remember it was a lot of messing around with the .htaccess file (forgot the procedure now).

    Thanks!

    Thread Starter Phoenix39

    (@phoenix39)

    Anyone?

    Plugin Contributor photocrati

    (@photocrati)

    @phoenix39 – Have you checked with your work’s SysAdmin for that server? Maybe the IT department has a record of the .htaccess directives you used previously?

    Would there be a back-up you could safely restore to find those settings in?

    Just some suggestions, as I am not certain what would be the next best step in this case.

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
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