Viewing 6 replies - 1 through 6 (of 6 total)
  • Anonymous User 9782929

    (@anonymized-9782929)

    Is another agent already marked as active? If so, uncheck it and yours should then become available. This limit is imposed until the Multi-Agent addons is activated.

    Thread Starter Sdoupi

    (@sdoupi)

    No I only have 1 agent because I don’t have the Multi-Agent addon, so only 1 agent is possible if I’m correct.

    I tried to flip it to always online and always offline and also setting certain hours, but still nothing, it remains unclickable.

    I hope you can provide a solution.

    Anonymous User 9782929

    (@anonymized-9782929)

    Send me an invite ([email protected]) to the WP Admin area.

    Thread Starter Sdoupi

    (@sdoupi)

    How do I invite you to my Admin area?

    Anonymous User 9782929

    (@anonymized-9782929)

    Click on the Users tab in the sidebar of the WP Dashboard. Then “Add New”.

    Thread Starter Sdoupi

    (@sdoupi)

    Check your inbox

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Can't check mark the box "Active" for my agent’ is closed to new replies.