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Resolved

(@marko2317)

Hello, I’ve been struggling for a few days to solve the problem, but I can’t find a solution, namely that I have a problem, when I put the product in the cart, after a few seconds it gets session ended and kicks me out. I tried uninstalling all other plugins as well as activating the default theme but nothing changed. I beg you for help.

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### WordPress Environment ###

WordPress address (URL): https://campiee.com
Site address (URL): https://campiee.com
WC Version: 8.5.1
REST API Version: ? 8.5.1
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.21
PHP Post Max Size: 256 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/3.0.7

SUHOSIN Installed: –
MySQL Version: 10.6.16-MariaDB-1:10.6.16+maria~ubu2204
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.5.1
WC Database Prefix: wpeq_
Total Database Size: 103.80MB
Database Data Size: 80.28MB
Database Index Size: 23.52MB
wpeq_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpeq_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpeq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_actionscheduler_actions: Data: 3.50MB + Index: 2.09MB + Engine InnoDB
wpeq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_actionscheduler_logs: Data: 2.50MB + Index: 1.98MB + Engine InnoDB
wpeq_adsw_activities: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
wpeq_adsw_ali_meta: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
wpeq_adsw_comments_hash: Data: 0.38MB + Index: 0.23MB + Engine InnoDB
wpeq_adsw_search_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_adsw_task_upload_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_adsw_variations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_automatic_amazon_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_automatic_articles_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_automatic_articles_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_automatic_cached: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_automatic_camps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_automatic_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_automatic_clickbank_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_automatic_general: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpeq_automatic_keywords: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_automatic_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_automatic_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_automatic_youtube_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_commentmeta: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
wpeq_comments: Data: 2.52MB + Index: 1.17MB + Engine InnoDB
wpeq_ct_ugdpr_consent_log: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpeq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpeq_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_newsletters: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wpeq_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_newsletter_templates: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wpeq_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpeq_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpeq_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpeq_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
wpeq_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_options: Data: 4.14MB + Index: 0.23MB + Engine InnoDB
wpeq_postmeta: Data: 17.55MB + Index: 6.98MB + Engine InnoDB
wpeq_posts: Data: 4.42MB + Index: 1.02MB + Engine InnoDB
wpeq_quads_clicks_desktop: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_quads_clicks_mobile: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_quads_impressions_desktop: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_quads_impressions_mobile: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_quads_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpeq_rank_math_analytics_inspections: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpeq_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpeq_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpeq_rank_math_internal_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpeq_reviewx_criterias: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_reviewx_import_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_reviewx_process_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_reviewx_reminder_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_termmeta: Data: 0.31MB + Index: 0.36MB + Engine InnoDB
wpeq_terms: Data: 0.41MB + Index: 0.48MB + Engine InnoDB
wpeq_term_relationships: Data: 0.38MB + Index: 0.27MB + Engine InnoDB
wpeq_term_taxonomy: Data: 0.38MB + Index: 0.41MB + Engine InnoDB
wpeq_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpeq_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_w3tc_cdn_pathmap: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_w3tc_cdn_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpeq_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpeq_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpeq_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpeq_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpeq_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpeq_wc_product_attributes_lookup: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wpeq_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wc_product_meta_lookup: Data: 0.30MB + Index: 0.44MB + Engine InnoDB
wpeq_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wfblockediplog: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpeq_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wpeq_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wffilemods: Data: 12.55MB + Index: 0.00MB + Engine InnoDB
wpeq_wfhits: Data: 10.02MB + Index: 0.05MB + Engine InnoDB
wpeq_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpeq_wfknownfilelist: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wpeq_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wflogins: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wpeq_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wpeq_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpeq_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wpeq_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_chatlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_chattokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_formtokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_form_feedback: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_form_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_imagetokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_image_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_promptbase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_prompttokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_prompt_feedback: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpaicg_token_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpeq_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wpeq_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpeq_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpeq_wpml_mails: Data: 1.47MB + Index: 0.02MB + Engine InnoDB
wp_pinterest_automatic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 3142
blocks: 7
ct_ugdpr_service: 11
custom_css: 1
customize_changeset: 24
mailpoet_page: 1
nav_menu_item: 10
oembed_cache: 2
page: 24
post: 9
product: 293
product_variation: 1539
quads-ads: 2
revision: 55
rm_content_editor: 1
shop_coupon: 1
shop_order: 1
ux_template: 1
wp_automatic: 1
wp_navigation: 1
wp_template: 2
wpaicg_builder: 1
wpaicg_mtemplate: 1
wpaicg_slog: 1
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (18) ###

AliDropship Woo Plugin: by Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.63
Classic Editor: by WordPress Contributors – 1.6.3
Ultimate GDPR & CCPA: by CreateIT – 5.2
AI Power: Complete AI Pack - Powered by GPT-4: by Senol Sahin – 1.8.25
Instant Images: by Darren Cooney – 6.1.0
MailPoet: by MailPoet – 4.41.3
AdSense Integration WP QUADS: by WP Quads – 2.0.80
Rank Math SEO: by Rank Math – 1.0.211
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.16

W3 Total Cache: by BoldGrid – 2.6.1
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.55

WooCommerce Photo Reviews Premium: by VillaTheme – 1.3.11
WooCommerce: by Automattic – 8.5.1
Wordfence Security: by Wordfence – 7.11.1
WP Mail Logging: by WP Mail Logging Team – 1.12.0
WP Mail SMTP: by WP Mail SMTP – 3.11.1
Wordpress Pinterest Automatic: by ValvePress – 4.16.0
WPForms Lite: by WPForms – 1.8.6.3

### Inactive Plugins (0) ###


### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: –
Force SSL: ?
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #10 - /shop/
Cart: #11 - /cart/
Checkout: #12 - /checkout/
My account: #13 - /my-account/
Terms and conditions: #601 - /terms-and-conditions/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.18.3
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/cart/mini-cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/order-received.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-01-23 13:43:44 +00:00
Options: ?
Notes: 67
Onboarding: completed

### MailPoet ###

Sending Method: SMTP
Send all site's emails with: Current sending method
Task Scheduler method: Action Scheduler
Cron ping URL: https://campiee.com?mailpoet_router&endpoint=cron_daemon&action=ping

### Action Scheduler ###

Canceled: 1
Oldest: 2023-12-25 13:11:17 +0000
Newest: 2023-12-25 13:11:17 +0000

Complete: 8,112
Oldest: 2023-12-23 21:40:49 +0000
Newest: 2024-01-23 11:51:14 +0000

Failed: 23
Oldest: 2023-10-25 21:50:30 +0000
Newest: 2024-01-23 11:19:02 +0000

Pending: 12
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### Status report information ###

Generated at: 2024-01-23 11:53:04 +00:00
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The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support Shameem R. a11n
(@shameemreza)

10 months ago
Hi @marko2317,

This can be quite frustrating, especially after you’ve tried troubleshooting by disabling other plugins and activating the default theme.

Could you please check your PHP session configuration on your server? You can do this by accessing a phpinfo.php file: https://www.php.net/manual/en/function.phpinfo.php

Look for the session.gc_maxlifetime value. This value is the time in seconds that a session will last. If it is set to a low value, it may be the cause of your problem. You can increase this value and see if it solves your issue.

If the issue persists, it may be helpful to enable WordPress debugging by setting the WP_DEBUG constant to true in your wp-config.php file. This might provide more insight into what’s causing the issue.
- https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/
Additionally, please can you share a copy of the following:
- Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
You could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here. This will help us investigate further and provide you with a more accurate solution.

Please let us know how you get on with these suggestions, or if you need further assistance.
Thread Starter marko2317
(@marko2317)

10 months ago

First of all, I want to thank you for your help. I created phpinfo.php, and it shows that the duration is 1440 seconds, which I suppose should be sufficient. I left it temporarily open, and you can see it on the domain. Also, I enabled debugging and got the following error:

[24-Jan-2024 10:35:35 UTC] PHP Notice: Function as_unschedule_all_actions was called incorrectly. as_unschedule_all_actions() was called before the Action Scheduler data store was initialized Please see <a>Debugging in WordPress</a> for more information. (This message was added in version 3.1.6.) in /home/speedys/public_html/wp-includes/functions.php on line 6031

I’ve also temporarily left debugging enabled. As for the logs, I’ve extracted three of them, and here they are in the link: https://paste.mozilla.org/kFcxFMyC

Just to note, it’s not only a checkout problem. For instance, when I go to customize theme, it immediately shows ‘Your session has expired. Please log in to continue where you left off.’ (on the preview page of the customization.)

Thank you once again for your help, and I look forward to your response.

Plugin Support Shameem R. a11n
(@shameemreza)

10 months ago

Hi @marko2317

We appreciate for the detailed information you’ve provided.

The PHP notice you’re seeing is related to the Action Scheduler, a library used by WooCommerce and other plugins to schedule actions that run in the background. The error message indicates that the function as_unschedule_all_actions is being called before the Action Scheduler is ready.

To resolve this, you may need to check if there’s a conflict with another plugin. Try deactivating all other plugins except WooCommerce and see if the problem persists. If it doesn’t, reactivate the plugins one by one until you find the one causing the conflict.

Regarding the session expiration issue, this might be due to a problem with how your server is handling PHP sessions. Please check your server settings or contact your hosting provider to ensure that PHP sessions are properly configured and saved.

Let us know how that goes. Looking forward to helping you.

Thread Starter marko2317
(@marko2317)

10 months ago

I’ve transferred the website to another hosting, but the same issue persists. The website works perfectly fine on their “demo domain”, while on my live domain, the problem reoccurs. However, during my troubleshooting, I deactivated the CDN and Litespeed cache plugin, and after some time everything worked normally. Upon reactivating Litespeed, the issue returned. This is perplexing since I had a similar problem on the previous hosting even with all plugins deactivated. Hence I presume it’s a cache problem. Do you have any suggestions on what I should do?

I’m also facing an issue with the Instant Images plugin. The error “There was an error accessing the WP REST API. Instant Images requires access to the WP REST API via <u>POST</u> request to fetch and upload images to your media library” appears at the exact time when the session isn’t working, I think it’s connected.

Plugin Support Shameem R. a11n
(@shameemreza)

10 months ago

Hi @marko2317,

It sounds like the Litespeed cache plugin may be causing the session issues. Cache plugins can sometimes interfere with the way WooCommerce handles sessions, leading to the issues you’re experiencing.

I recommend reaching out to the Litespeed support team for assistance with this issue. They may have some insights or solutions specific to their plugin that may help resolve the problem.

As for the Instant Images plugin issue, it’s also possible that it’s related to the session problem. However, it could also be a separate issue related to the plugin’s ability to access the WP REST API.

Since both of this is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance.

I am sure they will have no problem supporting you there.

I hope this clarifies your concern. If you have any other questions, feel free to ask.
Thread Starter marko2317
(@marko2317)

9 months, 3 weeks ago
Upon further investigation, I found the issue lies between Litespeed cache and the Wordfence firewall plugin. This became evident after clearing all caches (and sometimes using flush DNS), revealing the desired changes. I suspect there might be an interference between the firewall and Litespeed cache. Once again, thank you for your time and suggestions. I’ll continue seeking a solution on the Wordfence forum. Best regards.
- This reply was modified 9 months, 3 weeks ago by marko2317.
Plugin Support Shameem R. a11n
(@shameemreza)

9 months, 3 weeks ago

Hi @marko2317,

It’s quite possible that there’s an interference between Litespeed Cache and the Wordfence Firewall plugin.

In such cases, a common solution can be to adjust the settings of these plugins to ensure they do not conflict with each other. You might also need to check if there are any updates available for either plugin, as this could potentially resolve the issue.

It’s a good idea to continue seeking a solution on the Wordfence forum as they may have more specific advice related to their plugin.

All the best, and hopefully, the issue will be fixed soon.

Viewing 7 replies - 1 through 7 (of 7 total)

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