Can’t choose Trigger

Hi @qamdad

Honestly the plugin wasn’t tested on RTL WordPress, but I’ll have a look.

Thanks. I uninstall the plugin until it support rtl and deleted every thing by choose uninstall all it’s component (from plugin setting) but now I did not get an email notification at all from WordPress when new order is placed or when user upload files to his order or if there is any updates by user in the WordPress. all notification are gone !! can you help me to restore the original WordPress notification system Please?

The Notification has nothing to do with default WordPress notifications. If you have installed some SMTP plugin it probably broke the emails.

No I didn’t install any plugin or edit any code after or meanwhile using your plugin. Still the notification not coming to my email ??

The Notification plugin doesn’t make any permanent changes to files neither to database. So after uninstallation, all would come back to normal if this would be the problem in the plugin.

This is a problem with your WordPress installation, so I suggest you post a support topic here or search in this forum.

I have the exact same issue, and my site is not RTL.

The strange thing is that I installed this on my local instance and it works fine.

I pull the plugin files onto my live environment via git, activate the plugin and when I go to create a Notification, the only field I see is the Add new notification field.

I have used WP Migrate DB Pro to mirror the site both ways to see if there is a setting different on either one, but it doesn’t matter if I migrate from local to live or vice vera: the local env works correctly and I can Add new notifications, create webhooks etc, but on live env the fields don’t render.

Other things I have tried

• Uninstall/reinstall/delete module
• Checked the Source code. The fields don’t render on live env, only on local.
• Logged in as different users
• Changed the admin theme (I have different theme colours for local and live to easily distinguish the two)
• Tried incognito browser
• Tried browser without extensions
• Tried Safari, Chrome, Firefox
• Checked the console, no errors or warnings
• Cleared cache in WP
• Cleared cache in browser
• Deactivated all other plugins

The other strange thing is that I can configure a notification on my local with a webhook, then migrate the DB to the live site, trigger the notification on the live site and it works!

My live WP site is hosted on a cPanel instance. Nothing fancy.

Cannot work out why this is happening. Happy to provide any other info needed to diagnose what is going on.

And for a comparison to @qamdad’s screenshot – https://prnt.sc/la75as

Hi @spanners, thanks for the detailed info about the problem!

I think it’s most likely related to the server configuration so this is why it’s working on your local but not on prod.

Would you be able to provide your phpinfo details? You can obtain them with the Health Check plugin. To be extra safe you can send them via this contact form.

Ha! As soon as you said “Can I see your phpinfo deets?” it dawned on me. I checked the PHP version and, when I spun up the cPanel from WHM it defaulted to PHP version 5.4 (yuck!) so I’ve upped it to PHP7.1 and we’re all working correctly!

Thanks very much for your help Kuba! Hopefully this will help out @qamdad (although his original post was over 4 months ago).

Loving the Notification plugin! Excellent for creating Webhooks for deploying our Gatsby site to Netlify.

Ahhh, how it even allowed you to use it? Huh, I thought we have it covered but…

Anyway thanks for your kind words and I’m happy you got it working!

If you could spare a minute a write a review for the plugin it would be awesome!