Can’t click anything on websote after opening chatbox

  • Resolved gm0001

    (@gm0001)


    3 years, 11 months ago

    Can’t click anything on websote after opening chatbox. It seems the plugin is contains the rest of the area in front of it

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Facebook

    (@facebook)

    Hi @gm0001,

    I’ve had a look at your page, but can’t see the Chat plugin code anywhere on it. Have you deactivated the plugin?

    Thanks,

    Facebook Team

    I also had this problem recently. only happened on phone. after you tap the chat, I can scroll the website again

    I also had this problem recently. only happened on phone. after you tap the chat, I can scroll the website again
    And When I disable “The Official Facebook Chat Plugin”,The site is back to normal

    All of my sites have this problem which makes the mobile sites completely unusable unless the user clicks on the chat button.

    example site: https://demo.scalebloom.com/contact/

    • This reply was modified 3 years, 11 months ago by sbwd.
    Plugin Author Facebook

    (@facebook)

    Hi all,

    This was a bug which has now been resolved. Please accept my apologies for the inconvenience.

    All the best,

    Facebook Team

Viewing 5 replies - 1 through 5 (of 5 total)
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