Cant click header

  • On all pages when you select an item from the sidebar such as brand. When you’re fully scrolled to the top you cant click the menu.

    The page I need help with: [log in to see the link]

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  • Hello,

    I couldn’t replicate this issue in Google Chrome. Is there a specific browser where this is happening or could you give further instructions on how to replicate this issue please?

    Thread Starter zacabdex

    (@zacabdex)

    If you’re scrolled down when you make the selection on brand. Scroll up to the very top and then you won’t be able to click anything. I am on chrome

    Whatever controls your Header and makes is Sticky (stick to the top whenever you scroll) breaks whenever the JavaScript fires. The header ends up getting a 0px height. If you installed a plugin to do this, you’ll need to contact the plugin support. Otherwise, this looks like a premium theme (Megafactory), you’ll need to contact their support and have them resolve this.

    Hi @zacabdex
    It looks like the page you provided is a WordPress page with a sidebar that contains a list of brands. The issue you are experiencing is that when you are fully scrolled to the top of the page and try to click on an item in the sidebar, the menu does not respond.

    There could be a few possible reasons for this issue. Here are a few things you could try to troubleshoot the problem:

    1. Check if the sidebar menu is obscured by any other element on the page, such as a fixed header or a large banner. In this case, you could try adjusting the z-index of the sidebar menu to ensure that it is displayed on top of other elements.
    2. Check if the sidebar menu is affected by any CSS styles conflicting with its functionality. You could try inspecting the menu element using your browser’s developer tools and see if any styles might be causing the issue.
    3. Make sure that the menu is being initialized correctly and that all necessary JavaScript libraries are loaded correctly. You could try disabling any custom scripts or plugins affecting the menu and see if the issue persists.

    I hope these suggestions help you troubleshoot the issue. If you are still experiencing problems, it might be helpful to provide more information about the issue, such as which browser and version you are using and whether you have made any recent changes to the page that might have caused the problem.

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