• Resolved johancandersson

    (@johancandersson)


    I can no longer click on my markers/pins on my map. I can usually click on them to get some information, but it dosen’t work anymore.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter johancandersson

    (@johancandersson)

    Also, I get error code: “ReferenceError: Can’t find variable: infoWindow” whenever I try to click on a pin

    Hello Johan,

    May be You could Help Me.

    To create my API Key, there is the billing step to complete.

    Once my credit card number is registered, I will be charged every month for a sum of money?

    OR

    There is a threshold of use of the KEY API not to be exceeded so as not to be debited?

    I read a lot of documentation and I have a little trouble understanding in fact. I am French and I am going through GOOGLE TRANSLATION to try to get out of it.

    THANK YOU FOR YOUR HELP

    Hi John

    Thank you for getting in touch, sorry to hear you’re experiencing issues here.

    Please apply the latest patch, you can force a check for updates by going to Dashboard -> Updates and clicking “Check again”. We solved this issue a couple of versions back.

    My apologies for any inconvenience caused.

    If you would be so kind as to please confirm that solves the issue?

    Kind regards
    – Perry

    Thread Starter johancandersson

    (@johancandersson)

    I forced checked for new updates but I have the latest one, 7.10.42. I’m still having the same problem.

    Hi there

    Could you please link us to your map page?

    Kind regards
    – Perry

    Thread Starter johancandersson

    (@johancandersson)

    Here is the link:

    https://falkgarn.se/butiker/

    Hi Johan

    Can you please clear any server side caches you are using, and CDN if necessary.

    It appears the patch hasn’t taken and your site is still serving up an older version of the code.

    I hope that helps?

    Kind regards
    – Perry

    Thread Starter johancandersson

    (@johancandersson)

    I tried cleaning out cache with w3 Total cache and WP Super cache but nothing happened :/

    Hi Johan

    Can you please also clear your browser cache?

    I visited your site just now and the popup appears when I click a marker.

    Please clear your cache, or do a hard refresh, and check again?

    Kind regards
    – Perry

Viewing 9 replies - 1 through 9 (of 9 total)
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