Can’t click on wp admin menu items (black bar) on front end

  • Resolved myntillae

    (@myntillae)


    7 months ago

    Love this plugin but for some reason it’s causing an issue with being able to click on items in the black admin bar to open visual editor or switch back to WP dashboard, etc. It’s not a theme conflict since I tried switching and that didn’t fix it. And tried deactivating plugins, and your plugin is the one causing the conflict. I’ve tried switching to a different notification bar plugin, but they don’t work as well, so I’m hoping you can help me resolve this.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Karina

    (@karinapremio)

    Hey there,

    Thanks for getting in?touch and I’m sorry to hear this.

    As I’m not able to reproduce this issue on my test site, can you please send me a video of the issue at [email protected] so we can further investigate?

    I’d recommend also making sure you’re using the latest versions of both WordPress and the plug-in. I’m positive the issue can be resolved! Thank you in advance.

    Thread Starter myntillae

    (@myntillae)

    Yeah, everything is up-to-date from what I can tell. Here’s a video of the issue I’m running into: https://somup.com/cZhiDy5qJK

    Plugin Support Karina

    (@karinapremio)

    Hey again,

    As I’m not able to reproduce this issue on my test site, can you please drop us a line at [email protected] so we can further investigate? Thank you.

    Thread Starter myntillae

    (@myntillae)

    Email sent. Thank you.

    Plugin Support Karina

    (@karinapremio)

    You are welcome!

Viewing 5 replies - 1 through 5 (of 5 total)
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