Can’t complete the authorization

  • Resolved outcats85

    (@outcats85)


    5 years, 5 months ago

    The plugin asks for permissions and at the end of the process I get an error that doesn’t allow me to complete the set up. Sometimes it’s a 404 error sometimes it’s a “getting cookie failed” error. The plugin doesn’t work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Can you please attempt the steps below in order to get Site Kit connected:
    1. Reset Site Kit
    2. Temporarily deactivate any caching plugins you might have active
    3. Install Site Kit in a new incognito window

    There may also be some security plugins or hosting software impacting your setup. But please attempt the above first.

    • This reply was modified 5 years, 4 months ago by Jan Dembowski.
    Thread Starter outcats85

    (@outcats85)

    I fixed the issue by temporarily disabling Itheme security which was causing the error. It was indeed blocking incoming reset API.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update, hopefully you’ll enjoy using the plugin

Viewing 3 replies - 1 through 3 (of 3 total)
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