Can’t connect Event Tickets with PayPal

  • Resolved dvriend

    (@dvriend)


    3 years ago

    Can’t connect Event Tickets with PayPal. I get the error: {“code”:”rest_missing_callback_param”,”message”:”Missing parameter(s): hash”,”data”:{“status”:400,”params”:[“hash”]}}

    When taking the following steps from wp-admin:
    Events -> Settings -> Payments -> Connect Automatically with PayPal -> Connect a PayPal account to start accepting payments on Liquid Web, LLC -> Log in -> Allow PayPal to connect your account with Liquid Web, LLC -> Agree and Connect -> Thanks for signing up! You now have an account, and you’ve successfully integrated PayPal with Liquid Web, LLC. -> Go back to Liquid Web, LLC -> Error message

    Result in the browser:
    {“code”:”rest_missing_callback_param”,”message”:”Missing parameter(s): hash”,”data”:{“status”:400,”params”:[“hash”]}}

    URL: https://mydomain.com/index.php?rest_route=/tribe/tickets/v1/commerce/paypal/on-boarding&merchantId=mydomain.com?v=1.0.0-C0E8xG&merchantIdInPayPal=NHJQJVEPYKXXX&permissionsGranted=true&consentStatus=true&productIntentId=addipmt&productIntentID=addipmt&isEmailConfirmed=true&accountStatus=BUSINESS_ACCOUNT

    Parameters:
    merchantId=mydomain.com?v=1.0.0-C0E8xG
    &merchantIdInPayPal=NHJQJVEPYKXXX
    &permissionsGranted=true
    &consentStatus=true
    &productIntentId=addipmt
    &productIntentID=addipmt
    &isEmailConfirmed=true
    &accountStatus=BUSINESS_ACCOUNT

    Running WordPress 5.9 + PHP 7.4
    Theme: Twenty Twenty – Version: 1.9
    Plugin(s): Event Tickets – Version 5.2.4.1 (not plus)

    Anybody knows where to start troubleshooting? I tried with other domains/wordpress and PayPal account.

    Help is much appreciated

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @dvriend,

    Thanks for getting in touch, and I’m sorry to hear about your experience. Let’s see if we can get that sorted out.

    Please could you try the following when reconnecting PayPal:

    – Update to the latest version of Event Tickets.
    – Disconnect PayPal
    – Clear cookies
    – Clear cache
    – Clear transients
    – Reconnect PayPal

    Another solution worth checking is whether you have a firewall or application that is blocking communication between your site and PayPal. This might be something caused by one of your plugins or by your hosting service’s firewall protection.

    Best,
    Juan.

    Thread Starter dvriend

    (@dvriend)

    Nice, the first steps (update and clear) did the trick.
    Thanks for your support. Once my customer is convinced, we will upgrade to pro to enable molly payments.
    KR, D.

Viewing 2 replies - 1 through 2 (of 2 total)
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