Can’t connect instagram account

I have the same problem with all my (already connected) websites.

I’m also experiencing this issue. After I go through the process of reconnecting my account it then says “Source Invalid”.

• This reply was modified 1 year, 6 months ago by hpholly.

Hey @campaz, @nikosmdtps and @hpholly.

Thank you for reaching out!

Due to a sudden Instagram API change, an update to our plugin is required. Please update your plugin in your WordPress Dashboard > Plugins > Installed Plugins to the latest version (Free 6.1.5 or Pro 6.2.4). If you are having issues updating, please see our manual update documentation here.

After this, you will likely need to reconnect your source again. For instructions on how to do this, please see this?reconnection documentation.

We apologize for any inconvenience caused.

Hope this helps! Please let me know should you have any additional issues or questions.

Many thanks,
Joel

The irony, hours spent trying to figure this out, to find it was not even my fault lol.Thanks Joel

Sorry to hear that @basiq ! In these cases we do our best to inform our users and we will also send out additional notices for users on older versions of the plugin.

@joelsmashballoon, Thanks for the quick fix!

I have similar problem.

When I try remove this error I remove Instagram Account – now I know that was unnecesary.

I can not connect him now (businness account).

When I try connect by use default method, after all, the notice is: Source invalid.

When I try connect manually, the spinerr is spinn arround and nothing happend.

Screenshots:

View post on imgur.com

View post on imgur.com

Hey @betagoo,

This seems like it is a different issue on your site, or the Access Token you are trying to add manually is invalid. Please reach out to us using our support form here, adding the System Info from the plugin’s Help section as well as the access token & ID information so that we can confirm the validity. Of course, do not post this information here publicly.

Many thanks.

I tryed Advanced -> Delete All Platform Data on clear new instance of WordPress.

There is test above button: Warning: Clicking this button will permanently delete all Instagram data, including all connected accounts, cached posts, and stored images.

This not work.

Connected accoutt wasn’t removed.
Feed is displayed fine like before.

• This reply was modified 1 year, 6 months ago by betagoo.

Hey @betagoo,

Since this issue is related to something other than this thread please start a new thread or use the support form mentioned above so we can provide you with assistance.

Thanks!