Can’t Connect Jetpack

  • Resolved 9overflow

    (@9overflow)


    8 years, 2 months ago

    Hello to everyone, i found that error in many discussions, in your Troubleshoting page too but i can’t fix that error.

    The Jetpack server could not communicate with your site’s XML-RPC URL. Please check to make sure https://www.elementoacqua.it/xmlrpc.php is working properly. It should show ‘XML‑RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank links or extra output anywhere.

    I tried to disable all plugins, i tried to set default theme but nothing happened.
    I am the sys admin, so i can change php.ini as i want.
    Can you help me? Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    It looks like there is a misbehaving wp-config.php, plugin, or theme on your site.

    If you go to https://www.elementoacqua.it/xmlrpc.php , you’ll see a message saying “XML-RPC server accepts POST requests only.” That’s the correct message. The problem is that there is whitespace above the message. This extra content is annoyingly important. It suggests that some plugin, theme, or wp-config.php file in your WordPress has extra “whitespace” (new lines, spaces, tabs, …) before the first “<?php” in the file.

    This problem is another symptom of a more common problem: the “Headers already sent” problem:
    https://codex.www.ads-software.com/FAQ_Troubleshooting#How_do_I_solve_the_Headers_already_sent_warning_problem.3F

    Can you check your wp-config.php, theme files, and plugins for such whitespace?

    You can also try to deactivate all plugins on your site, and see if that gets rid of the extra whitespace. Then, activate your plugins one at a time to determine which one is responsible.

    If that doesn’t help, you can rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Sixteen) and trying again.

    You’ll need to fix these issues before to be able to use Jetpack or other plugins and apps using the XML-RPC file to communicate with your site.

    Thread Starter 9overflow

    (@9overflow)

    Very well, i found the problem.. is NextGen Gallery plugin but i don’t know how to fix it.
    I need to search something in particular?

    • This reply was modified 8 years, 2 months ago by 9overflow.
    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I’d recommend getting in touch with the plugin authors to let them know about the issue; they might already have a fix in the works for you!

Viewing 3 replies - 1 through 3 (of 3 total)
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