Can’t connect my analytics

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  • Hello @damianmmc ,

    Thanks for sharing information.

    Are you seeing any errors in the browser console while setting up Analytics account?

    To jump-in more deeply can you please apply basic troubleshooting:

    1. Install and activate the Health Check & Troubleshooting plugin.
    2. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    3. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    4. Attempt to setup Analytics module once more

    You can exit troubleshooting mode afterwards.

    Best Regards,

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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