Can’t connect Publicize to Twitter

  • Hi,
    Publicize on my site (badtaste.it) stopped to publish posts on twitter so I tried to disconnect and reconnect, but I get this error message: “There was a problem creating your connection. Please go back and try again or contact support.”

    Tried almost everything, can someone help me? Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Your site doesn’t seem to be properly connected to WordPress.com at the moment. Could you try the following:

    1) Go the Jetpack menu in your dashboard
    2) Click on “My Jetpack” at the top of the page.
    3) Click on “Disconnect Site from WordPress.com” if your site is currently connected to WordPress.com.
    4) Confirm the disconnection.
    5) Click on the Connect button to connect your site to WordPress.com again.

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    FYI, I’m having the exact same problem.

    Thread Starter Marco Canestrari

    (@marcocanestrari)

    It worked ??
    Thank you!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @marcocanestrari I’m glad to hear you’re all set!

    @asullivn Could you follow the instructions I posted above?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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