Can’t connect to Constant Contact

  • Resolved gwdev123

    (@gwdev123)


    3 years ago

    Received email from Constant Contact on February 18th about new, enterprise-grade authorization management service for the v3 API. Generated new API credentials (API Key, Secret, and Redirect URI). The Gravity Forms addon returns ‘400 – Unknown or invalid client_id’ errors when trying to connect now. URL in WordPress is (/wp-admin/admin.php?page=gf_settings&subview=gravityformsconstantcontact)

    Gravity Forms log shows the following error:
    DEBUG --> GF_ConstantContact::initialize_api(): API tokens are empty.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Hi @gwdev123

    If you’re using the Constant Contact addon for GravityForms, you’re going to need to reach out to RocketGenius support for this one, as we don’t have anything to do with that plugin with this forum support area.

    Hopefully they have some information to help with that though, as we definitely want to keep things working for you.

    Thread Starter gwdev123

    (@gwdev123)

    Oh wow, I must’ve clicked the wrong link from the WordPress dashboard and didn’t double check. Sorry about that! And the
    Constant Contact + WooCommerce plugin is working as expected. Thanks!

    Plugin Author Constant Contact

    (@constantcontact)

    No worries, have a good rest of your day

Viewing 3 replies - 1 through 3 (of 3 total)
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