cant connect to facebook says i need admin rights

  • Resolved lainielane

    (@lainielane)


    3 years, 8 months ago

    i tried connecting to facebook and it says unable to connect that i need admin rights and to reach out to the admin for access. I AM the account owner and page creator and it shows that i have admin rights for the page both in facebook business mgr and facebook

    Admin Permission Required
    You don’t have permission to edit these settings. Reach out to the admin of ‘Fur Baby Tees’ to gain access.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Thanks for sharing the background story of the issue.

    Please note that you really need to be the admin of the Business Manager along with the assets under it such as the Facebook page you’re trying to connect to.

    Could you please confirm if you’re the admin that has Full control permission to the Facebook page?

    Next Step

    Please do the following to check if you’re admin of the page/have Full control permission to the page:

    – Please navigate to your Business Manager homepage, select your Business Manager.

    – Then navigate to the Pages section and select the page you want to use for the connection.

    – Check on the People section, and check if your personal Facebook account is listed there, and if you click on the arrow, an expanded menu will open and see if you have Full control permission there.

    (Check the image links below)

    https://d.pr/i/aZBcdT

    https://d.pr/i/G1fN8m

    if you are still seeing that message after following the above steps, could you reach out to the team at Facebook for advice about why you’re seeing that message, please? During the onboarding option, there is a Contact us button:

    Image link: https://d.pr/i/J1DXZV

    Let me know if you have any further questions.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘cant connect to facebook says i need admin rights’ is closed to new replies.