can’t connect to Mailchimp account, Curl error

  • Resolved jaumerrr

    (@jaumerrr)


    11 months, 3 weeks ago

    Hello, I can not connect to Mailchimp… i get the oauth popup, authorize and then I get this error:

    CURL error :: error setting certificate verify locations: CAfile: /etc/ssl/certs/ca-certificates.crt CApath: /etc/ssl/certsDismiss this notice.

    Mailchimp says: API Request Error 500 :: CURL error :: error setting certificate verify locations: CAfile: /etc/ssl/certs/ca-certificates.crt CApath: /etc/ssl/certs on 2378 in /var/www/mydomain/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php

    any solution?

Viewing 1 replies (of 1 total)
  • Plugin Support khungate

    (@khungate)

    Hi there, this error message indicates that there is an issue with the SSL certificate verification on your server. To resolve this issue, you can try the following steps:

    1. Contact your hosting provider: Reach out to your hosting provider and inform them about the error message you are receiving. They should be able to assist you in resolving the SSL certificate verification issue.
    2. Verify SSL certificate: Make sure that the SSL certificate installed on your server is valid and up to date. You can use online SSL certificate verification tools to check the validity of your certificate.
    3. Check SSL certificate paths: Verify that the CAfile and CApath paths mentioned in the error message are correct. The CAfile path should point to the location of the CA certificate file on your server, and the CApath should point to the directory where the CA certificates are stored.
    4. Update CA certificate bundle: If the CAfile and CApath paths are correct, but you are still experiencing the issue, you may need to update the CA certificate bundle on your server. You can download the latest CA certificate bundle from the official website of the certificate authority and replace the existing bundle on your server.

    Once those steps are completed, please try the installation again. Please let us know if you continue to run into any errors.

Viewing 1 replies (of 1 total)
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