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LaurynasGr
(@laurynasgr)

11 years, 1 month ago

Hello. I have a company in Norway and i have payed money for another company to set up a WebSite for me. They did so, then sent me login details to …/wp-admin and then that company bankrupted. I have a problem now. Some functions like drag and drop to sort images in gallery are not working and Controll Panel is all in norwegian (being not from norway it’s a bit confusing). I found some info on how to change languages, and what could be causing the image sorting problem, but solutions are explaned if you have WordPress installed on your PC and I dont have that. When i got the login detailes to …/wp-admin i simply logged inn and that was it. What options to gain full control to my website do i have? Thanks a lot in advance.

Regards.

Viewing 13 replies - 16 through 28 (of 28 total)

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esmi
(@esmi)

11 years, 1 month ago

Where is your site?

Thread Starter LaurynasGr
(@laurynasgr)

11 years, 1 month ago

https://www.treogsteinservice.no/

esmi
(@esmi)

11 years, 1 month ago

Your hosting company appear to be https://www.hetzner.de/en/

I can only suggest that you contact them about this. I’m sorry but we cannot do anything to help from here.

Thread Starter LaurynasGr
(@laurynasgr)

11 years, 1 month ago

thanks alot for the help. i’ll try to do so.

Thread Starter LaurynasGr
(@laurynasgr)

11 years, 1 month ago

Hi in the Admin panel i accidentally entered an error in the code and now when i try to enter the page or adminpannel it says
“Parse error: syntax error, unexpected ‘=’ in /home/treogste/public_html/wp-content/plugins/dopwgg/dopwgg-backend.php on line 640”
As I explaned earlyer i have no access to the domain so I can’t enter the source files.. is there any other way to fix the source algorythm?

Thanx

leejosepho
(@leejosepho)

11 years, 1 month ago

You need to deactivate that dopwgg plugin by going to your host cPanel or with FileZilla via FTP (or preferably SFTP) to either rename its folder or delete it, so now is the time to contact your host and prove you are the one paying for service there so you can gain direct access.

Thread Starter LaurynasGr
(@laurynasgr)

11 years, 1 month ago

thanks for the help guys. i finally have full controll over my website ?? anyone has any idea how to fix the drag and drop bug to sort images in Wall/Grid Gallery plugin? ??

leejosepho
(@leejosepho)

11 years, 1 month ago

https://codecanyon.net/item/wallgrid-gallery-wordpress-plugin/270895/support
https://www.google.com/search?q=wallgrid+gallery

Thread Starter LaurynasGr
(@laurynasgr)

11 years, 1 month ago

thank you

josochicago
(@josochicago)

11 years ago

I have the same problem or at least similar. This is a church website on wordpress. the person who created it is no longer a parishioner and will not return phone calls or answer emails when i ask for the user name and password for our site. https://www.stkieranchurch.org can anyone help me find a way to gain control of my site.

mlavoraperry
(@mlavoraperry)

11 years ago

I used https://www.whois.com/ to look up your domain at the very top right of the page where it says “whois lookup.” It seems to me that Network Solutions is your host. So, as one of the poster’s above said, you’d need to contact them and verify to them that you are the site owner.

josochicago
(@josochicago)

11 years ago

I just heard from the person who has the admin info for my web site,
I should have the userid and password sometime today.

WPyogi
(@wpyogi)

11 years ago

@josochicago – if you need additional help, please start your own thread as per:

https://codex.www.ads-software.com/Forum_Welcome#Where_To_Post