Can’t Create a Branch

On the administration end, when you create a new branch, does it appear? Or is the Admin area blank, too?

No, it does not appear in the administrative area. It will not let me proceed at all because no branches are created.

I haven’t seen this issue before, but I’m going to assume it’s database related. Do you have access to your database to see if the tables were created properly?

Yes I do. All the tables are there, but there are no records in the branch table. I already. Deleted and reinstalled the plug in but it has the same results.

Can you try adding amenities and seeing if they stick?

Good idea. I just created an amenity and it did stick. It is listed in the admin area. Cant think of a reason why branches are having a problem.

As a test, can you make sure your Branch name has no spaces or special characters?

Hello,

I tried another time with a generic name, but still nothing. Here are some screen shots in case there is something obvious that I am miskeying.

The first thing I would like to try is to enable the troubleshooting in WordPress.

If you find your wp-config.php file in the root of your installation, there should be a line like this:

define('WP_DEBUG', false );

Can you change it to:

define('WP_DEBUG', true );

This should show all warning and error messages.

Then, try making a branch again and see if there are any error messages.

Also, you might want to check the PM for those 11 o’clocks!

OK, enabled debugging and created another branch. Received the same confirmation with no error messages. Same result – no branch created.

BTW – thanks for all of your help with this. I know there has to be an obvious solution that is escaping us.

No problem, hopefully we can figure it out!

Unfortunately, I just got back from a week out of town at a conference and my Adobe software licenses are being updated so I have to do everything in Notepad at the moment!

Let me look and see if I can find an easy way to troubleshoot the Branch insert SQL. I’ll get back to ASAP.

OK – I found the problem! The URL for the link to the map was too long. After trying all types of different data in the different fields, this field was the culprit the entire time. I was able to get a correct shortened URL and it works fine now. Thanks again for your help!

Aha! That is good to know! I’m working on a major upgrade so this will be something I’ll test, too.

Thanks again. Do you know the approximate date you will be releasing the upgrade? I notice I will have to make a few changes (to adapt it to remove library-specific features), but will wait until the new release if it is imminent.

One other bug I notice (let me know if it is worth a new thread) is this warning shown on the calendar page advance search:

Warning: Invalid argument supplied for foreach() in /…/wp-content/plugins/book-a-room-event-calendar/bookaroom-events-main.php on line 1937