Can’t create a zoom weinar

  • Hello. I think there’s a problem with the zoom integration. I can correctly connect my zoom account, but when creating the event, the page does not give me the webinar option, only a meeting. There are two users in my zoom account, one of them with the webinar package. However, the event page, by default, gives me the other user, so I’m guessing that is why it does not give me the webinar option, but even if I change the user (host) within the creation of the event, the page is not updated and continues without give me the option of webinar. I can’t find a way. Even when I create the event by selecting the user who has the webinar package as the host, when I try to edit it I can’t make it a webinar. It would also be nice to be able to create recurring webinars. Thanks for the help. I am using the latest free and PRO versions.

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  • Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi @cmultimedios,
    Thanks for reaching out to us. We have webinar access enabled in our plugin. Can you please try to login to the account that have the Webinar access and create the API with that account? Than connect zoom with Evnetin using the API.
    After trying all these things, if your problem is not solved, then follow our PINNED post and reach us so that we can help you with additional steps.
    Hope you understand.

    Thanks for being with us. Good Day!

    Best Regards

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