Can’t create an account

  • After installing the plugin, you see the notification; “enter your email address, your API key will be sent to you”.
    This is not true…
    Because you only receive an email with a “start optimizin images” button.
    You have to click on it and create an account.
    So far, there is no problem… but unfortunately, even if I try with different email addresses, it gives this warning; “this email already exists”… couldn’t create an account.
    I have to use another plugin for this reason!

Viewing 1 replies (of 1 total)
  • Plugin Contributor Imagify Image Optimizer

    (@imagify)

    Hello @oygar,

    We are so sorry to hear that you ran into this problem. Please be so kind as to reach out to our support team here for assistance with Imagify: https://imagify.io/support/ . Our team will be happy to help you resolve the issue you ran into, so I hope you will give our plugin another try.

    Thank you for your time and cooperation,
    The Imagify team

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.