Can't create new links since latest update

  • Resolved ginmi

    (@ginmi)


    8 years, 7 months ago

    Since this plugin was updated, I’ve noticed that I can’t CREATE NEW pretty links or UPDATE EXISTING links.

    Existing pretty links are working fine as far as the actual redirection goes.

    When I try to create a new pretty link and hit ‘create’ after entering all the information in the ‘create new link’ screen, the screen just reloads with all the information I’ve entered appearing instead of giving me a message that the link was successfully created.

    When I try to update an existing link, the same thing happens. The screen just reloads with all the information I entered but the “link updated successfully” message doesn’t appear and the updated link is not applied.

    What should I do?

    Many thanks

    https://www.ads-software.com/plugins/pretty-link/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cartpauj

    (@cartpauj)

    Are there any error messages shown? If not, then check (or see if your webhost will check) your prli_* tables in the database to see if any are in need of repair.

    Since the last WP 4.5.1 update and your update I have had to completely remove the Prettylink plugin code from my site. The code is clearly creating an issue with the backend. 503 and server time out errors. I had to use FTP and delete the plugin from the plugins folder to restore access.

    This has happened so far on two of my monetized websites! Totally unacceptable! I am sure I am not the only one searching for a new alternative since all key links are now broken and generating 404 errors for my visitors!

    What gives? There are NO error messages. Once when the server finally was able to list my plugins the list actually stopped after the Pretty Link plugin. Clearly coding issue.

    Plugin Author cartpauj

    (@cartpauj)

    zzb, shoot us an email from our sales form at https://prettylinkpro.com/contact/

    We’ll take a closer look at what’s going on. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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