Can't create new posts

  • Resolved gthatsme

    (@gthatsme)


    10 years, 5 months ago

    Hello! I’m having a big problem on my site and it just appeared out of nowhere. For some reason, I am completely unable to publish a new post. I can click “add post”, type in content, etc., but when I hit “save as draft” or “publish” it goes immediately back to the “posts” page and I lose all my content.

    Additionally, the “new posts” page is wonky in general — categories are missing, tags are missing, some of the plugins (like Yoast SEO) are empty, and the comments section at the bottom says “an unidentified error has occurred.” If I try to create a “quick post” from the dashboard, the content of the “quick post” will erase and replace the content of an already published post rather than creating a new post.

    I’ve tried to create a new post on both sites running under my multisite and they’re both having the same problem.

    I CAN edit other people’s posts. I just can’t create new ones.

    I did absolutely nothing to bring this on — no updates, no adding plugins, nothing. This came completely by surprise. We have tried it with various users — admin, editors, contributors — and everyone is experiencing the same problem. It’s quite unsettling, especially since my core business is my website and it’s been down for nearly a week!

    Things we’ve tried so far:
    -Disabling all plugins
    -Deleting all recent comments wondering if there might be faulty code
    -Switching the theme back to 2014. Switching the theme to 2014 and disabling all plugins at the same time.

    If anyone has any insight I’d appreciate it!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Bet Hannon

    (@bethannon1)

    If you create a new subsite, does it have the same issue?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Can you check your server error logs? This almost sounds like a mod_security issue.

    Thread Starter gthatsme

    (@gthatsme)

    Bet, your inquiry brought on a new finding: if I try to create a new subsite, it simply loads an empty page that says “Could not create site.” Really strange. I’m starting to feel like this has something to do with creating new content entirely.

    Mika, this is a great question as well. I’m going to have a look at the server error logs and get back to you.

    Thread Starter gthatsme

    (@gthatsme)

    Mika, any idea what I might specifically be looking for in the logs? I’m afraid I’m not really well-versed enough to know what to look for or if I’ve found the problem. Thanks!

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    if I try to create a new subsite, it simply loads an empty page that says “Could not create site.”

    How is that formatted? Can you screenshot it?

    Thread Starter gthatsme

    (@gthatsme)

    Hi everyone,

    I finally hired a web team to get the problem resolved — thank you for your help getting me there!

    To share with you the solution to the puzzle, here’s what happened. Apparently on one of my subsites, someone had attacked our bbpress plugin and spammed it with 600MB worth of posts. This ended up filling our storage capacity on our server and so we weren’t able to post new content since the server was full. All is well now, but what a disaster for a little while!

    Thanks again for your help.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Wow… Okay, so the full DB error looks like that too. YOIKS!

    Thanks for coming back and telling us!

Viewing 7 replies - 1 through 7 (of 7 total)
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