Can't Create Sub Menus

Have you tried:

– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the Twenty Eleven theme to rule out any theme-specific problems.

– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

– re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

I do not have any plugins activated to start, I just starting using wordpress late last week.

I tried switching to the Twenty Eleven theme and still had the same problem.

I reset the plugin folder via PhpMyAdmin. Problem persists.

I tried the re-install wordpress from the dashboard updates button. I am not sure how to re-upload just the wp-admin and wp-includes folders.

Use FTP.

Do you have the same trouble adding widgets to the sidebar? could be java is not enabled in your browser.

Thank you very much esmi. Using FTP did work for me. I appreciate your help!!

I’d just like to add. I was having this problem and found that I could create the menus when I was using firefox. But not when I was using Explorer.

seems to be a browser problem.Update your browser and check for any updated versions of wordpress

Also make sure java is enabled. I didn’t know why I had trouble with ie and widgets for weeks.