Can’t create ticket with html description

  • I’m trying to create a ticket with the API, I was able to create it successfully. But when I try to put a html string in the ticket_description fields, the ticket is created with no description and no subject.

    This is the json I’m sending:

    {
"ticket_subject":"EXPG2204778",
"ticket_description":"<!DOCTYPE html>\r\n\t<html>\r\n\t<body>\r\n\t\t<p>A html content<\/p>\r\n\t\t\r\n\t<\/body>\r\n\t<\/html>"
}
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