Can’t create tickets

  • After installing the plugin I’ve tried to create a ticket. But the ticket numbers isn’t increasing.
    It seems there are database related bugs, since in the error log I see the following errors:

    PHP message: WordPress databasefout Table ‘*.wp_bw_helpdesk_tickets doesn’t exist bij query *

    What’s the status of the solution, since it was mentioned before in the last topic.
    Tnx in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

  • There is a typo in the install code.

    File: business-logic/install.php
    Line: 60
    Line: ticket_creation_mode varchar(50) NULL

    It needs a , (comma) at the end or it fails the SQL and the tickets table is not created. add that , before you activate the plugin and it will create all the tables and run fine for you.

    Plugin Author bravowp

    (@bravowp)

    Hello and thank you code-ninja, we released a small patch to address the problem.
    Thanks again

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t create tickets’ is closed to new replies.