• Resolved engloy

    (@engloy)


    WordPress 2.01 has been chugging along fine on 3 blogs on my webserver for the past half a year. My sites are all hosted on Yahoo webhosting (I configured WordPress myself prior to Yahoo introducing WordPress as one of its blogging tools).

    However, this morning, I started getting error messages on all of my blogs:

    WordPress database error: [Can’t create/write to file ‘/var/tmp/#sql_5d6a_0.MYI’ (Errcode: 2)]

    The same message appears when I try to Manage Posts under the admin module as well. Is there something that I should change under yahoo webhosting?

    Please advise.

    The 3 pages affected are:

    https://www.elcreations.org/engloy/photoblog
    https://www.elcreations.org/lipsengtan/photoblog
    https://elcreations.org/drmrcog

    Each of the above has its own installation of WordPress and are running on separate SQL databases.

    Would appreciate your advice here. Thanks!

Viewing 15 replies - 16 through 30 (of 67 total)
  • Thread Starter engloy

    (@engloy)

    christoball: Did you get an email reply from them? I haven’t got any so far. Even Y!’s own installation of WordPress (see https://www.ads-software.com/hosting/) doesn’t work for me. I can only assume that its a server misconfiguration. I have written in my email to them that I will drop their webhosting service if they are unable to solve the problem. Anyone else has recommendations for a better webhosting service? ??

    VERY INTERESTING!!!

    I have emailed them, and called them 3 times now.

    I was given the same email and phone number. The man I talked to said that if the problem is not resolved in 3 days and within 3 emails to call back with my case number… and that i would recieve an email to the vice presidents of yahoo.

    He said yahoo vps hate it if the tech department doesn’t get back to people.

    The man I talked to was a very good php database person. Does that sort of stuff for a living on the side of being yahoo tech support (it is amazing the stuff you can learn if you have something in common like young children with who you are talking to!) but he couldn’t figure it out after an hour of trying.

    BTW! the problem rights itself temporarily after you remove the “ping” under options > writing > update services… and then you make a post, but the next time you make a post or edit anything, it comes back!!!

    People should email yahoo with these different forum posts. I wonder if they realize how many people this is affecting. There have to be many people who haven’t updated their pages and don’t know anything is wrong yet!

    No e-mail responses as of yet. To be honest, right now I do not have websites (I use more than tf2.org with Yahoo) I want any downtime associated with. I have no problem dropping Yahoo! in an instant, but I would need time to prepare an alternative is all.

    Seeing as I or others cannot get such a minor issue resolved without jumping through tons of unnecessary hoops, it certainly is growing in temptation…

    I sent Yahoo the links to these posts as well, too. For my part.

    I kinda have to stay with yahoo… but I’n not always happy about it. We have too many emails n’ such (clients, writers, etc.) running through them right now. My site is for an independent newspaper my husband and I do. Even this little bit of downtime is taking a toll on us.

    BESIDES…

    this seems like a good excuse to squeeze a free month’s worth of service out of them anyways!!!

    It is pretty inconvient.

    We could all try. That would get this problem fixed pretty damn quick!!!

    Thread Starter engloy

    (@engloy)

    Still no email from Y!’s technical support! I have included the links to this post as well as https://www.www.ads-software.com/support/topic/40238?replies=12 in my email to them earlier.

    thenoisedotus: That sounds like a good idea to squeeze a free month’s worth of service out of them ?? Maybe we should band together and send a complaint to the yahoo vps ??

    I also tried sending a email to [email protected] to ask for their help. According to what is written on https://www.ads-software.com/hosting/

    “We’re (www.ads-software.com) committed to helping create a wholesome and hassle-free WordPress hosting environment. If you feel there are issues with one of the hosts listed here (Yahoo is listed first among them), please send a note to [email protected]. If the situation warrants we’ll work with you and the hoster on a solution.”

    I’ve e-mailed [email protected] too and referenced this post as well.

    I guess I would venture to say if any other Yahoo! users are coming by this, please do not sit around and wait for a fix (if it’ll even happen) to come. You should actively be reporting your WordPress error too if it is occurring for more exposure. ??

    Email to [email protected] is sent, also another message to yahoo. both pretty much say the same thing and lead both places to here. Let’s see what happens next… but I do believe a free month of hosting is in the plans to call on tomorrow!

    I am being impatient, but if this is not resolved by tomorrow, I am going for the VP address then! I will post it here for you and whoever else has a beef!

    I just e-mailed [email protected]

    Will be happy to e-mail or call anyone else I can get my hands on too. This should NOT be such a big deal to find a tech support route that can near instantly start investigating issues; any other hosting company would just get on the ball and hash this out.

    But this is a big corporate juggernaut stuck in the mud…

    I emailed Yahoo. Is blogs hosted by others have this problem?

    Very frustrating.

    Thanks.

    Thread Starter engloy

    (@engloy)

    Great stuff guys! ?? Hope we can stir up enough noise here to make Y! act soon. I am getting sick of seeing that Errcode:2 message defacing my blog ??

    Thread Starter engloy

    (@engloy)

    Just got a reply from [email protected]:


    Hello Eng Loy,

    Thank you for writing to Yahoo! Web Hosting. Thank you for contacting us once again.

    I understand that you get the following error message “Can’t
    create/write to file ‘/var/tmp/#sql_5d6a_0.MYI’ (Errcode: 2)”.

    Please ensure that there is a “tmp” sub directory in the root directory
    with proper permissions. The permissions can be set up using a FTP
    client.

    WordPress is a free open-source utility that Yahoo! has made available
    through your Web Hosting Control Panel as a service to you.

    Unfortunately, we do not offer any technical support or a warranty with
    the WordPress software. However, we’ll help you install WordPress on
    your site, and provide the technical infrastructure you need to run
    WordPress (PHP and MySQL).

    Tried the suggestion. Had trouble setting the file permissions but I think the file permissions should be correct (I did a check with ftp and the necessary directories were set to drwxrwxr-x). Still no luck! How are the others faring?

    I am getting impatient with my blog being down and Yahoo! not being able to provide solutions except for the diplomatic “we do not offer any technical support or a warranty with the WordPress software”. I think www.ads-software.com should drop their promotion of Yahoo webhosting as a preferred partner if this goes on.

    This is clearly a host MySQL issue. What they replied to you is so off or ignorant it’s scary.

    I’m removing Yahoo from the hosting page until they resolve this issue.

    Thread Starter engloy

    (@engloy)

    matt: Good to hear from you on this issue. Did you contact any of the Yahoo people on this? I suppose being taken off the hosting page might be an impetus for them to clean their act up?

Viewing 15 replies - 16 through 30 (of 67 total)
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