• Resolved sigmabranding

    (@sigmabranding)


    The website is working but I would like to work on the Appearance. When I want to go into the customise tab an error 500 appears in the browser. I have the neve theme on another site and all is fine there. The theme is fully updated

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @sigmabranding ,

    In order to know about error, you need to enable wp_debug mode from wp-config.php file from root of WordPress. you can provide that here also if you can not able to solve those error.

    Thread Starter sigmabranding

    (@sigmabranding)

    Does this mean anything to you? If so help me to fix it

    10-Feb-2022 09:23:49 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/class-simplepie.php on line 15
    
    [10-Feb-2022 09:28:21 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 81920 bytes) in /home/pennyovq/public_html/wp-includes/plugin.php on line 118
    
    [10-Feb-2022 09:42:19 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 4358
    
    [10-Feb-2022 09:43:40 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 4358
    
    [10-Feb-2022 09:43:43 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 274432 bytes) in /home/pennyovq/public_html/wp-includes/class-requests.php on line 649
    
    [10-Feb-2022 09:44:19 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 4358
    
    [10-Feb-2022 09:54:54 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/class-simplepie.php on line 15
    
    [10-Feb-2022 09:55:13 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/class-simplepie.php on line 15
    
    [10-Feb-2022 09:55:41 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/class-simplepie.php on line 15
    
    [10-Feb-2022 09:57:29 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 642
    
    [10-Feb-2022 09:57:59 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 642
    
    [10-Feb-2022 09:59:33 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 4358
    
    [10-Feb-2022 10:01:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes) in /home/pennyovq/public_html/wp-content/plugins/smart-slider-3/Nextend/SmartSlider3/Application/Model/ModelSlides.php on line 282
    
    [10-Feb-2022 10:01:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 40960 bytes) in /home/pennyovq/public_html/wp-content/plugins/smart-slider-3/Nextend/WordPress/OutputBuffer.php on line 226
    
    [10-Feb-2022 10:01:48 UTC] PHP Fatal error Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0
    
    [10-Feb-2022 10:02:14 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 53248 bytes) in /home/pennyovq/public_html/wp-admin/includes/class-wp-upgrader.php on line 968
    
    [10-Feb-2022 10:02:51 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in /home/pennyovq/public_html/wp-content/plugins/query-monitor/collectors/caps.php on line 43
    
    [10-Feb-2022 10:02:51 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in Unknown on line 0
    
    [10-Feb-2022 10:02:51 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in Unknown on line 0
    
    [10-Feb-2022 10:03:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in /home/pennyovq/public_html/wp-content/plugins/query-monitor/collectors/caps.php on line 14
    
    [10-Feb-2022 10:03:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in Unknown on line 0
    
    [10-Feb-2022 10:03:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in /home/pennyovq/public_html/wp-content/plugins/smart-slider-3/Nextend/WordPress/OutputBuffer.php on line 238

    Edit your wp-config.php file and add below line and change value according to your current memory size.

    define('WP_MEMORY_LIMIT', '128M');

    You can see other option from your hosting option to increase memory in PHP configuration like php.ini etc..

    Thread Starter sigmabranding

    (@sigmabranding)

    May I ask that you guide me with slightly more detail? I am a bit of a noob

    Hi @sigmabranding ,

    You need to add below line where you have enable debug mode in wp-config file.
    if 128M is still less memory then you can increase memory.

    define('WP_MEMORY_LIMIT', '128M');

    Hi @sigmabranding,

    Thanks for choosing Neve!

    The errors you get are not related to Neve, but to WordPress itself. I would suggest addressing this to your hosting company since the errors are related to the allowed memory size, maybe they are able to help.

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
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