Cant Customise Neve
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The website is working but I would like to work on the Appearance. When I want to go into the customise tab an error 500 appears in the browser. I have the neve theme on another site and all is fine there. The theme is fully updated
The page I need help with: [log in to see the link]
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Hi @sigmabranding ,
In order to know about error, you need to enable wp_debug mode from wp-config.php file from root of WordPress. you can provide that here also if you can not able to solve those error.
- This reply was modified 2 years, 9 months ago by Gauravbhai Daxini.
Does this mean anything to you? If so help me to fix it
10-Feb-2022 09:23:49 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/class-simplepie.php on line 15 [10-Feb-2022 09:28:21 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 81920 bytes) in /home/pennyovq/public_html/wp-includes/plugin.php on line 118 [10-Feb-2022 09:42:19 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 4358 [10-Feb-2022 09:43:40 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 4358 [10-Feb-2022 09:43:43 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 274432 bytes) in /home/pennyovq/public_html/wp-includes/class-requests.php on line 649 [10-Feb-2022 09:44:19 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 4358 [10-Feb-2022 09:54:54 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/class-simplepie.php on line 15 [10-Feb-2022 09:55:13 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/class-simplepie.php on line 15 [10-Feb-2022 09:55:41 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/class-simplepie.php on line 15 [10-Feb-2022 09:57:29 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 642 [10-Feb-2022 09:57:59 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 642 [10-Feb-2022 09:59:33 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 102400 bytes) in /home/pennyovq/public_html/wp-includes/functions.php on line 4358 [10-Feb-2022 10:01:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes) in /home/pennyovq/public_html/wp-content/plugins/smart-slider-3/Nextend/SmartSlider3/Application/Model/ModelSlides.php on line 282 [10-Feb-2022 10:01:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 40960 bytes) in /home/pennyovq/public_html/wp-content/plugins/smart-slider-3/Nextend/WordPress/OutputBuffer.php on line 226 [10-Feb-2022 10:01:48 UTC] PHP Fatal error Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0 [10-Feb-2022 10:02:14 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 53248 bytes) in /home/pennyovq/public_html/wp-admin/includes/class-wp-upgrader.php on line 968 [10-Feb-2022 10:02:51 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in /home/pennyovq/public_html/wp-content/plugins/query-monitor/collectors/caps.php on line 43 [10-Feb-2022 10:02:51 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in Unknown on line 0 [10-Feb-2022 10:02:51 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in Unknown on line 0 [10-Feb-2022 10:03:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in /home/pennyovq/public_html/wp-content/plugins/query-monitor/collectors/caps.php on line 14 [10-Feb-2022 10:03:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in Unknown on line 0 [10-Feb-2022 10:03:48 UTC] PHP Fatal error Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in /home/pennyovq/public_html/wp-content/plugins/smart-slider-3/Nextend/WordPress/OutputBuffer.php on line 238
Edit your wp-config.php file and add below line and change value according to your current memory size.
define('WP_MEMORY_LIMIT', '128M');
You can see other option from your hosting option to increase memory in PHP configuration like php.ini etc..
May I ask that you guide me with slightly more detail? I am a bit of a noob
Hi @sigmabranding ,
You need to add below line where you have enable debug mode in wp-config file.
if 128M is still less memory then you can increase memory.define('WP_MEMORY_LIMIT', '128M');
Hi @sigmabranding,
Thanks for choosing Neve!
The errors you get are not related to Neve, but to WordPress itself. I would suggest addressing this to your hosting company since the errors are related to the allowed memory size, maybe they are able to help.
Have a nice day!
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