Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Chris Jean

    (@chrisjean)

    When you say that the plugin won’t deactivate, does that mean that you do not have a link to deactivate the plugin or that you click the link to deactivate, but it does not deactivate?

    If you are able to click the link, do you see an error message that indicates what prevented the plugin from deactivating?

    One option is to manually remove the plugin by using FTP or some other file manager for the site to manually delete the plugin’s directory. This can typically be found at: wp-content/plugins/easy-theme-and-plugin-upgrades

    Once the directory is deleted, reload the plugins page, and it should tell you that the plugin was deactivated since it could not be found.

    Thread Starter masoncarver

    (@masoncarver)

    When I clicked “deactivate,” nothing happened–no errors, nothing.

    Deleting the directory worked, thanks!

    Plugin Author Chris Jean

    (@chrisjean)

    I’m not sure what could cause that. The plugin doesn’t run any code on deactivate, so everything in the deactivate process would be from WordPress and any plugin that latched into that process. It’s possible that some plugin or other customization was creating the issue.

    All of this is purely academic however as the problem is now resolved. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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