Can′t deactivate/delete pop up

  • Resolved emd98

    (@emd98)


    3 years, 4 months ago

    Hi dear community,
    I wanted to delay the time after which the pop up is shown. After this didn′t work I wanted to deactivate it, still shown. Even after I deleted the form the pop up is still shown. What can I do?

    Thank you,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @emd98 !

    I trust you’re doing well today!

    This looks like a caching issue – after the popup was deleted, the caches are still keeping the old version of the site/code.

    Please clear all caches on the site and check in incognito mode whether that fixes the issue.

    Kind regards,
    Pawel

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @emd98,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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