Can’t Delete Default List!

  • This app doesn’t work with my theme/plugin. So, I decided to deactivate it.

    Before deactivating, I tried to delete my one and only list with more than 2000 names. Unfortunately, it doesn’t allow me to delete the list because it’s a default list! Seriously?

    To make matter worse, they disabled the “Screen Options” and therefore I can’t choose to show more names but instead I’m stuck with the default 20 names per page. Consequently, I have to delete page by page more than a hundred times!

    Even after I’ve deactivated and deleted the plugin, the list is still on their site! I can’t even unlink the site at all. This is totally terrible and unacceptable!

Viewing 1 replies (of 1 total)

  • Hello @melvinneo

    We are sorry to hear that the plugin doesn’t work as you would have expected and that it resulted in this negative review. It only means that we can do better.

    And I am glad to inform you that, our team has taken all three of your mention point into consideration. Our team will work on those, hopefully very soon our team will able to resolve those in future releases.

    Still, please allow me some moments to explain some of your points now. About the Screen Options, weMail is a SaaS-based email marketing solution and the pages you see on the WordPress end are JavaScript single-page APP, for this reason, the screen option may not be available. But the option you were asking to configure whether the list should show twenty names or two hundred will be available on the weMill in the future releases.

    Regarding the list still, on the site, you can reach here in order to deletion of your list. weMail team will help you there with the best possible solution.

    Thank you.

Viewing 1 replies (of 1 total)
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