Can’t Delete Plugin

  • Resolved whsgradnite

    (@whsgradnite)


    1 year, 3 months ago

    When I try to delete the plugin, I get the following error, “There has been a critical error on this website.” I don’t have a problem deleting any other plugin, just this one. Please help.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author The Styled Calendar Team

    (@styledcalendar)

    I’m so sorry to hear that you’re seeing this error.

    We found an issue in the plugin’s uninstall hook that we believe was causing the problem. We’ve just fixed the issue and released the patch in version 1.0.8.

    To uninstall the plugin, please update to version 1.0.8 and try deleting it again.

    Thank you for reaching out and helping us catch this issue.

    Thread Starter whsgradnite

    (@whsgradnite)

    Hello,
    I updated to 1.0.8 and still can’t delete the plugin. Please advise.

    Plugin Author The Styled Calendar Team

    (@styledcalendar)

    I’m really sorry that this is still happening.

    Looking at the plugin code, it isn’t clear exactly why this issue would still be occurring. To debug, I would need to see the relevant errors in your server’s logs. If you’re open to sharing those that would be very helpful. Here’s an article discussing how to access the server’s error logs: https://www.wpbeginner.com/wp-tutorials/how-to-find-and-access-wordpress-error-logs-step-by-step/

    Since you’ve been dealing with this issue for a while, it might also be helpful to force-delete the plugin via FTP. This should remove the plugin from the site without triggering errors. Just make sure that you back up your site before doing this. Here’s a guide on how to delete a WordPress plugin via FTP: https://kinsta.com/blog/uninstall-wordpress-plugin/#uninstall-wordpress-plugin-ftp

Viewing 3 replies - 1 through 3 (of 3 total)
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