Cant delete products in FB catalog

Hello how are you? I’m having the same problem, I’ve tried several ways and I didn’t get it either.

Hi there!

I am afraid the snippets we offer here: https://woocommerce.com/document/facebook-for-woocommerce-delete-or-reset-all-facebook-products/ are the best we have. If these do not do anything I can only recommend the steps here:

https://www.facebook.com/business/help/569692570139137?id=725943027795860 and here https://www.facebook.com/business/help/428079314773256?id=725943027795860

Which snippet did you try and did you get any error message maybe?

Kind regards,

hi,

I am tried snippet to delete all products from your link but without error messages. I am also tried put code to the function.php but still same problem, this code do nothing on my page.

Thanks for your reply.

Hi,

I have the exact same problem.

I can’t believe that the solution is to delete the catalogue!!

Can’t you add a “delete all” function in the plug-in to keep things easy?

Or enable us to delete them directly on FB Catalog page?

Please, there must be something we can do.

Hi there,

I can’t believe that the solution is to delete the catalogue!!

I am afraid sometimes that is the best solution indeed.

Can’t you add a “delete all” function in the plug-in to keep things easy?

Can I ask you to please submit this as a feature request: https://ideas.woocommerce.com/forums/133476-woocommerce?category_id=398356 – the more votes we can gather here, the better we can advocate this as a new feature.

Or enable us to delete them directly on FB Catalog page?

I am afraid we have no reach there, since this is facebook territory. You will need to ask facebook support for input here.

Kind regards,