• Hello,

    I tried to contact your team via email a few months back and never got a reply so I’m trying again now. I sent another email but I’m posting here too so hopefully my problem can be fixed.

    It seems Tatvic has created a Merchant and a Google Ads sub-account on my behalf and it is linked to my Google accounts.

    I’m no longer using your plugin and I do not need these accounts so I wished to delete them but Tatvic has assumed parent control and I do not have the permissions to do so. I keep getting a pop-up that states: This account is a sub-account. It is linked to a main account. To delete this sub-account, contact the administrator of the main account.

    It is also impossible to remove tatvic from the owners in my search console account. I would really like to remove it. I find concerning the fact that your team retains access despite having removed the plugin from my website.

    Is there anything you can do on your end to either delete those accounts and remove ownership or maybe change a few parameters so that I may do it myself?

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Viewing 2 replies - 1 through 2 (of 2 total)
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