Can′t uninstall on hosting out Siteground

  • Resolved Leonardo Grabow

    (@leon1980)


    2 years, 1 month ago

    Dear:
    It is reported that the plugin does not allow removal when it is installed on hosting outside of Siteground.
    WP Version: 6.0.2
    Plugin Version: 7.2.4
    Error reported by WordPress in the Plugins section:
    Delete Failed: There has been a critical error on this website. Learn more about WordPress diagnostics.

    Thanks for your help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Pavel Dosev

    (@pdosev)

    Hello @leon1980,

    To check this further, could you please provide us with more information on the error so we can recreate it on our end?

    The error message you provided is from the screen of WordPress, but the actual error itself that triggered it is different.

    There can be an entry in the php_errorlog of your site. Alternatively, you can enable debug mode by adding these lines to your wp-config.php and then re-create the error and provide us with the output generated in the wp-content/debug.log file (Please check and remove/redact any sensitive information in it). 

    define( 'WP_DEBUG', true );

define( 'WP_DEBUG_DISPLAY', false );

define( 'WP_DEBUG_LOG', true );
    Plugin Support daniellaivanova

    (@daniellaivanova)

    Hello @leon1980,

    Since we haven’t heard back from you in the past couple of days, we will be marking the topic as Resolved.

    You will still be able to post new replies, in case further assistance is needed.

    Best Regards,
    Daniela Ivanova

Viewing 2 replies - 1 through 2 (of 2 total)
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