Can’t disable Test Mode

  • Resolved metavisualdesign

    (@metavisualdesign)


    3 years, 2 months ago

    I placed Woocommerce in Test Mode. There is now no option in Settings -> Payments to disable Test Mode. All it says is, “Test mode active: All transactions are simulated. Customers can’t make real purchases through WooCommerce Payments.”

    I have no other options to disable.

    Please help!
    Chris

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @metavisualdesign,

    If I understand correctly, what you’ve placed in test mode is WooCommerce Payments.

    You can deactivate Test Mode by going to Payments → Settings and deselecting the Test Mode checkbox

    Full Size: https://d.pr/i/2qqaJd

    That will flip things back to Live Mode and you can start accepting actual payments.

    Thread Starter metavisualdesign

    (@metavisualdesign)

    No, I am not able to click anywhere. This is the issue. All that screen says is, “Test mode active: All transactions are simulated. Customers can’t make real purchases through WooCommerce Payments.”, and there are no other options at all.

    Thank you for your reply,
    Chris

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @metavisualdesign,

    Please open a ticket concerning this by going to WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Mirko P.

    (@rainfallnixfig)

    Hi @metavisualdesign,

    I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Cheers.

Viewing 4 replies - 1 through 4 (of 4 total)
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